Master of Science in International Procurement and Supply Management
Permanent URI for this collectionhttps://dspace.griffith.ie/handle/123456789/100
Browse
Recent Submissions
Item Strategic Procurement of Pharmaceutical Industries(Griffith College, 2021) Rini John GadekarProcurement is an integral process with the pharmaceutical industry and is required to meet up the organizational goals. Considering the need for procurement integration within the pharmaceutical industry, the companies aim at integrating the essentials of technological innovations to substantiate the process of procurement and strategic sourcing. The current research paper aimed at unfurling the complications of global procurement strategies and processes within the pharmaceutical industry. The literature review of the research includes information about the challenges and solutions of strategic sourcing in the pharmaceutical industry. The study follows a mixed method of analysis by conducting survey questions and interviews on the selected samples, who belong to the pharmaceutical sector. The findings of the study show that there has been manifold variations and innovation within the pharmaceutical sector. The challenges include issues of illegal trading of unauthorized drugs, shortages in drug supplies due to the decisions of the manufacturers, and decentralization of the supply chain and procurement process, and lack of adequate visibility. The possible solutions include recommendations to integrate disruptive technologies of RFID for greater visibility and centralization of the supply chain and sourcing process.Item Procurement in the Irish Fefence Forces and Department of Defence: An exploratory study(Griffith College, 2021) McGettigan, AdrianIn this dissertation it is proposed that opportunities exist to enhance procurement outcomes in the Irish Defence Forces, (DF) and Department of Defence, (DOD) through increased professionalisation of the procurement stream and network management. This study is an exploratory investigation of procurement processes in the DF and the DOD, who together procure goods, items and services which enable the DF to undertake their assigned roles and to deliver support to the Irish State as required. The objective of the research was to examine the current procurement processes employed and consider potential options for the future based on the experiences of procurement practitioners both internal to, and external from, the DF and DOD. The investigation is orientated around the experiences of eight key procurement personnel who work in the DF and DOD and three personnel who work in external organisations. Qualitative research methods using semi-structured interviews have been employed to examine the experiences of procurement in the DF and DOD as well as procurement practices external to the DF and DOD. Thematic Analysis has been undertaken, with four themes and twelve subthemes emerging from the data assessment. The research finds that the current hybrid model is effective but could be enhanced with further resourcing and a reconfiguration through network structuring. The requirement for additional resources, the value of education and training, and the benefits of experience, in addition to the tenure of procurement appointments are all identified as key findings of the study. Recommendations for further research have been made in the areas of staffing, appointment duration and education and training. Recommendations were also made regarding the establishment of senior management offices for both capability development and procurement, professionalisation of the work stream, provision of a standardised education and training structure and the establishment of a minimum tenure of appointment.Item Challenges for overseas firm setting up in India. An analysis from supply chain perspective.(Griffith College, 2021) PURNA RAO GALIPurpose – The purpose of the research is to explore various supply chain risks that are present in Indian context and can be seen in future as well. The research also looks to present the most effective method for treating supply chain risk management in India. Design/research methodology/approach- A non-probability purposive sampling method was deployed to conduct an online survey through Google form in different supply chain management groups in social media platforms. A total of 155 participants participated in the survey. A mono-quantitative research methodology was adopted for this research. Findings – Most of the participants work in international companies as they have mentioned the ownership for majority of companies as 100% foreign or foreign majority. It was also observed that most of the participants work for companies that have less than 200 employees which indicates the most of the companies are new or small to medium sized companies. In relation to the supply chain risks secondary research has highlighted legal challenges, tax regime, intellectual property rights, dispute resolution, strikes, riots, social unrest, and natural calamities as some of the common supply chain risks in India. However, the primary research has found that Inadequate utility infrastructure, Corruptions/Bribery, and Taxation problems have been major supply chain risk or challenges for companies since 2015. It has also found that Major accidents such as fire/explosion/collapse of infrastructure etc, Terrorism/Riots/Civil unrest, Transport related factors, Inadequate logistics infrastructure, Frauds (physical resources/theft/intellectual property etc), Labour related problems (Strikes, unskilled labour etc) and Taxation problems are the main causes of operational impact in companies in relation to supply chain and Major accidents such as fire/explosion/collapse of infrastructure etc, Terrorism/Riots/Civil unrest, Transport related factors, Inadequate logistics infrastructure, Frauds (physical resources/theft/intellectual property etc), Labour related problems (Strikes, unskilled labour etc) and Taxation problems are the major disruption factor/s that affect the supply chain in an organization in next three years in India. Originality/Value – The research adds to the previous research of supply chain risk for foreign companies looking to set up business in India by highlighting the supply chain risk that have been seen since 2015, and supply chain risk that have huge operational impact and also the supply chain risk that can be seen in future as well. The research also concludes that the most effective method for treating supply chain risk management in India cannot be designed as supply chain risk depends on external environment and also companies has to treat “supply chain security as a journey, not a destination”.Item The Implication of Customer Relationship Management Capabilities on Organizational Performance; a study of small businesses in Lagos Nigeria(Griffith College, 2021) Azeez Adedamola NurudeenFocus on the customers and making sure that they are satisfied and maintained at all times is part of the goal of any organization that works with the principle of going concern. Hence it is important to study the CRM and its various capabilities as they relate to organizational performance. The main objectives of the research is to examine the impact of the various customer relationship management capabilities namely; customer interaction management, customer upgrade and customer win-back capabilities on organizational performance. To achieve this, over 200 semi structured questionnaire were distributed, however only 170 was collected and analyzed using a simple descriptive analysis as well as correlation analysis. The probability test was also conducted to determine the significance of each capabilities on organizational performance. From the analysis, it was discovered that all the customer relationship management capabilities are significant at 5% level of significance. Which implies that all the capabilities are significant in explaining the changes that occurs in organizational performance. The correlation analysis also shows that all variables are positively correlated with organizational performance Based on the findings, it was suggested that businesses should focus on maintaining good customer relationship, by managing the various capabilities well especially the customer win-back and upgrading capabilities which shows a higher significance with a stronger correlation.Item The Effect of Procurement Procedures on Financial Performance: A Case of Fratelli Vanni Calzaturificio Footwear Company, Italy.(Griffith College, 2021) Ifeanyi IgbokweThe study investigated the effect of procurement procedures on financial performance at Fratelli Vanni Calzaturificio Footwear Company, Italy. The objectives of this study were; to examine the extent to which response rates in the implementation of procurement procedures affect financial performance at Fratelli Vanni Calzaturificio Footwear Company, Italy; to investigate the relationship between financial management in the implementation of procurement procedures and financial performance at Fratelli Vanni Calzaturificio Footwear Company, Italy; and to study the extent which the need for professionalism in procurement procedures implementation affect the financial performance at Fratelli Vanni Calzaturificio Footwear Company, Italy. The study employed a case study research design in collecting relevant information. The total populations for this study were 41 respondents with a sample size of 41. Stratified and simple random sampling techniques were employed. Questionnaires were used as the main data collection instruments. Data was analyzed through descriptive statistics and later presented in frequency tables and percentages and pie chart. The study was carried out at Fratelli Vanni Calzaturificio Footwear Company, Italy. The study adopted lean theory to provide a relevance to the study. The statement of the problem mainly focused on major issues facing the procurement procedures and analyzes their effects on financial performance. Data was collected using a questionnaire and the findings were analyzed using both descriptive (frequencies and percentages) and inferential statistics (correlation analysis). The study established that professionalism, financial management and response rate were positively and highly correlated with financial performance. This meant that through professionalism, financial management and quick response rate, the organization can achieve its objectives which will lead to enhancement of financial performance. Professionalism was found to be crucial in any procurement procedure implementation in an organization. Therefore, it is very important for organizations to encourage professionalism and quality financial management in procurement of goods and services. They should also avoid low response rate in the implementation of the procurement procedures.Item How Viable Is Sustaintability in the Shipping Industry?(Griffith College, 2023) Gregan, KeelahThe shipping industry plays a crucial role in global trade, but because of this has had a significant impact on environmental challenges. This is due to the sectors reliance on fossil fuels for fuel and the emissions of greenhouse gases. There has been huge concern in the latter years for sustainability in the industry. This dissertation presents an in-depth analysis of the viability of sustainability in the shipping industry with a concentration on three keys areas. The primary focus will be on environmental impacts, seafarer sustainability and the concept of being profitable and sustainable simultaneously. I will delve into innovations, policy initiatives and operational practices with the aim to reduce the impact this industry has on sustainability environmentally, socially, and economically. Various sustainability measures will be discussed that have been implemented in the shipping industry to date. These will include the proposal of technological advancements such as alternative fuels and improved vessel designs. Furthermore, international regulations will be assessed. These include the International Maritime Organisations Energy Efficiency Design Index (EEDI), the International Convention for the Prevention of Pollution from Ships (MARPOL), Monitoring Reporting and Verification (MRV) and International Maritime Organisation Data Collection System (IMO DCS). Such operational practices such as slow steaming will be examined in reducing fuel consumption. Secondly, this analysis will address the importance of seafarer sustainability. The crew work under demanding conditions to ensure smooth operations of vessels across the globe. However, the well-being and rights of the men and women onboard have been overlooked in the past. This research will highlight the significance of the introduction of the Maritime Labour Convention in 2006. This further highlights the importance of fair and ethical employment practices, mental health and demanding physically challenges. Not to mention the impact of being so far away from home for prolonged periods of time. Lastly, this research will highlight potential economic challenges and barriers of implementing sustainability into the shipping industry. It acknowledges the high costs companies must invest with adopting new technologies with limited infrastructure. It shows the need for collaboration of stakeholders alike. Can companies truly be sustainable and profitable with today’s regulatory pressures to do so? Overall, this research aims to provide a comprehensive review of the viability of sustainability in the shipping industry. It examines the importance of technological advancements, international regulations, seafarers’ rights and investing time and money into the environmental impact the sector is causing globally. By embracing these measures, the industry can potentially contribute to mitigating the environmental, social, and economic changes while maintaining its crucial role in international trade.Item The Implication of Customer Relationship Management Capabilities on Organizational Performance; a study of small businesses in Lagos Nigeria(Griffith College, 2021) Adedamola Nurudeen, AzeezFocus on the customers and making sure that they are satisfied and maintained at all times is part of the goal of any organization that works with the principle of going concern. Hence it is important to study the CRM and its various capabilities as they relate to organizational performance. The main objectives of the research is to examine the impact of the various customer relationship management capabilities namely; customer interaction management, customer upgrade and customer win-back capabilities on organizational performance. To achieve this, over 200 semi structured questionnaire were distributed, however only 170 was collected and analyzed using a simple descriptive analysis as well as correlation analysis. The probability test was also conducted to determine the significance of each capabilities on organizational performance. From the analysis, it was discovered that all the customer relationship management capabilities are significant at 5% level of significance. Which implies that all the capabilities are significant in explaining the changes that occurs in organizational performance. The correlation analysis also shows that all variables are positively correlated with organizational performance Based on the findings, it was suggested that businesses should focus on maintaining good customer relationship, by managing the various capabilities well especially the customer win-back and upgrading capabilities which shows a higher significance with a stronger correlation.Item Challenges for overseas firm setting up in India. An analysis from supply chain perspective.(Griffith College, 2021) Gali, Purna RaoPurpose – The purpose of the research is to explore various supply chain risks that are present in Indian context and can be seen in future as well. The research also looks to present the most effective method for treating supply chain risk management in India. Design/research methodology/approach- A non-probability purposive sampling method was deployed to conduct an online survey through Google form in different supply chain management groups in social media platforms. A total of 155 participants participated in the survey. A mono-quantitative research methodology was adopted for this research. Findings – Most of the participants work in international companies as they have mentioned the ownership for majority of companies as 100% foreign or foreign majority. It was also observed that most of the participants work for companies that have less than 200 employees which indicates the most of the companies are new or small to medium sized companies. In relation to the supply chain risks secondary research has highlighted legal challenges, tax regime, intellectual property rights, dispute resolution, strikes, riots, social unrest, and natural calamities as some of the common supply chain risks in India. However, the primary research has found that Inadequate utility infrastructure, Corruptions/Bribery, and Taxation problems have been major supply chain risk or challenges for companies since 2015. It has also found that Major accidents such as fire/explosion/collapse of infrastructure etc, Terrorism/Riots/Civil unrest, Transport related factors, Inadequate logistics infrastructure, Frauds (physical resources/theft/intellectual property etc), Labour related problems (Strikes, unskilled labour etc) and Taxation problems are the main causes of operational impact in companies in relation to supply chain and Major accidents such as fire/explosion/collapse of infrastructure etc, Terrorism/Riots/Civil unrest, Transport related factors, Inadequate logistics infrastructure, Frauds (physical resources/theft/intellectual property etc), Labour related problems (Strikes, unskilled labour etc) and Taxation problems are the major disruption factor/s that affect the supply chain in an organization in next three years in India. Originality/Value – The research adds to the previous research of supply chain risk for foreign companies looking to set up business in India by highlighting the supply chain risk that have been seen since 2015, and supply chain risk that have huge operational impact and also the supply chain risk that can be seen in future as well. The research also concludes that the most effective method for treating supply chain risk management in India cannot be designed as supply chain risk depends on external environment and also companies has to treat “supply chain security as a journey, not a destination”.Item Benefits of Sustainable Supply Chain Management in Singapore’s Retail Sector.(Griffith College, 2020) Palaniappan, PalaniappanIn chapter 1, the introduction chapter states about the sustainability of the supply chain management in the retail industry of Singapore. It determines the aims, objectives, and research questions on which the whole research is based on independently. The retail industry of Singapore is highly sustainable as it offers products to the consumers that are based on environmental concerns. It states that the retail industry of Singapore is dependent on the supply chain management system so that it can obtain high efficiency in the market. In chapter 2, that is the Literature Review section; several aspects of SCM have been discussed. Consumer Buying Behaviour and several factors influencing the buying intention of consumers have been also discussed in this. Several aspects such as Stakeholder Pressure, Technological Integration, and Consumers' perception of SSCM have been also discussed in this chapter. Knowledge-based theory and Behavioural-decision Theory have been used to gain an understanding of integrated SSCM. In chapter 3, the conceptual framework is engaged in making the discussions related to the two effective theories such as behavioural decision theory as well as the nowledge-based theory that is highly focussed to attain the success of the retail industry among the competitors in the competitive market in an effective manner. In chapter 4, the overall chapter has been exclaiming about the research methods which are being used in this research. In this regard, the descriptive design, inductive approach, and positivism philosophy has been used by the researcher. However, the primary and secondary qualitative method has been used to collect and analyse the data eventually. In chapter 5, the primary qualitative analysis along with the secondary analysis has been conducted in the findings and analysis chapter. The qualitative analysis is the conduction of the interview which has been done with the online presence. However, the secondary analysis has been focused on the case scenarios related to the companies of Singapore. Thus, the Isetan, Henkel, and Zara company’s case studies have been determined in the following chapter. In chapter 6, the conclusion and recommendation show the SSCM as to be analysed that proper management plays an important role in the retail industry to conduct sustainable supply chain management for extracting the necessary advantages that will be beneficial to the industry for gaining the competitive advantage in a significant manner.Item A Study on the Food Supply Chain Traceability of Agricultural Produce in Ireland.(Griffith College, 2020) Ramesh, BharadwajThe agricultural food industry in Ireland is facing unprecedented challenges due to the rapid population growth in the emerging markets by putting a strain on the global food supply. Ireland has a growth in the natural food production techniques that has driven the quality appeal of the food produced with its low environmental footprints, strict traceability and the effective supply chain management. Traceability in the Supply Chain Management process for the agricultural food produce is a growing concern among the farmers, manufacturers and suppliers of the food industry in Ireland. The research study has focused on Ireland's reputation in the food and agricultural production and effective management of the SCM traceability. In order to provide a safe, traceable and sustainable food product through a modern and upgraded supply chain system, Ireland is focused on its agro food industry through adoption of new initiatives and modern technological systems. The initial part of the research study sets the significance and specific purpose of the research study along with developing research objectives and questions. The second part of the study gathers the information that is based on food supply chain traceability in the Irish food produce sector and its effective implementation within the research paper. The methodology part of the research study identifies the specific research technique and the philosophy that is set for the research process. In order to carry out the study the application, a qualitative form of primary data collection method has been taken into consideration. Through the help of the interviews that are being conducted by the researcher, the findings of the data analysis have been presented. Based on the interview responses the primary data is collected and critically elaborated in the discussion part of the study. Finally, the concluding part of the study has justified if the research objectives are successfully linked with the research paper or not by stating a future scope of the study along with the limitations of the research.Item Circular Economy and Supply Chain Sustainability-Drivers, Challenges and Progress of implementation in Irish SMEs.(Griffith College, 2020) Rajan, SarathSustainability and Circular Economy is one of the most favoured and among the most researched topic in academic circles and in non-academic context by governmental as well as non-governmental organisations, private corporation and by independent non-affiliated associations. This researched is intended to explore the challenges faced by the Irish SMEs in implementing sustainability and circular economy principles, evaluate the various drivers or enablers of sustainability and circular economy, and analyse its progress in their companies and supply chain. The theoretical background of the study is developed through and extensive literature review of the basic principles of these concepts as well as related concepts in terms of procurement and supply chain. To gain valuable insights and subjective knowledge about the implication of these concepts with respect to the Irish SMEs and their supply chain, data was collected by means of semi-structured interviews from a sample population seven participants from diverse background in relation to Irish SMEs. These interviews consisted of a combination of open ended, closed, and specific questions. The finding of this research illuminates how the drivers of sustainability and circular economy manifest itself in Irish SMEs and challenges faced by these enterprises in progressing towards a circular economy model or implementing sustainability. While drivers of sustainability have limited positive impact on the SMEs and their efforts to be sustainable, the challenges are at plenty and multidimensional, increasing the exposure risk of the SMEs. Being the single largest type of enterprise dominating the Irish business economy, employing the largest work force composition and accounting for half of the total Irish business turnover, the results of the study has far reaching ramifications and opens multiple avenues for further researchItem A Study to Evaluate the Impact of Mobile Technology on Supply Chain Ecosystems in Irish Enterprises.(Griffith College, 2020) Singh, Ashish VarunTo gain competitive advantage Supply chain firms use mobile technologies. This exploratory study investigates the impact mobile technologies have on supply chain activities and also identifies the challenges firm face such as capital requirement, lack of technical skills and information security in relation to use of Mobile technologies in supply chain management. From the primary analysis of this study it is also revealed that the impact on supply chain is in terms of improved communication, collaboration & visibility between various stake holders, real time information access & sharing, faster & responsive supply chain functions. The study attempts to investigate & simultaneously probe for critical evaluation of this technology. This qualitative study used interpretivism philosophy to gain understanding of the topic. Along with review of literature, a semi-structured interview questionnaire was sent to participants via email to capture their responses to infer primary findings. The participants selected randomly were key professionals working in Irish firms who are currently involved in a function related to supply chain. The results obtained from primary data resonates with literature available in the academic & professional domain. Thus, results accord mobile technologies have a positive impact on the efficiency of firms. At a larger view, the findings of this study are hoped to become a centrepiece for future research work.Item An Investigation on Whether the Awareness of Animal Testing Improves Consumer Behavioral Patterns Vis-Á-Vis, Brand Loyalty and Ethical Consumerism Towards Animal Testing.(Griffith College, 2020) Adetunji, RukaiyatToday’s generation level of awareness has extended far beyond technology to the welfare of animal rights, especially those animals that are being tested on for cosmetics brands worldwide. Now consumers have ready information at the tip of their fingers to track and even locate brands not complying with these rights and call them out on their practices. Thus, the research was inspired to investigate how the awareness of animal testing improves consumer behavioural patterns vis-á-vis, brand loyalty and ethical consumerism towards animal testing. In order to examine this topic, data was collected using qualitative approach (telephone interview) as the primary aim was to discover the in-depth behaviour and attitude of these cosmetic consumers. These comprises of 10 participants that agreed to both the telephone interview and audio-recording. This led to the key findings that the attitude of these consumers remained unchanged regardless of whether their chosen cosmetic brand(s) testing were good on animals or not. Some of the participants also view animal testing as a necessary sacrifice for the wellbeing of humanity. They would rather focus on value, convenience and trends when purchasing or remaining loyal to a cosmetic brand(s). Though there were a few participants who admitted to the possible change of their polarised attitudes into being supportive against the use of cosmetics that will be tested on animals in the future. Besides, the consumers believe that the price to pay for changing cosmetics was far too expensive in comparison to the animal testing claims. It was therefore recommended that in order for the cosmetic industry to compete favourably in the global market, they must endeavour to follow standard procedure in the testing of their cosmetics. On the other hand, the consumer must show concern for how their cosmetic are being tested in accordance with the standard to be able to enjoy continuity of their chosen cosmetic products.Item A Descriptive Research of drivers and stumbling blocks in the Sustainable supply chain: (Specially focused on the Indian Automotive Industries).(Griffith College, 2020) Sharma, VaibhavThis study outlined the main drivers and barriers of sustainability in the supply chain in the context of the automobile industry. For the profound understanding of how these practices are implemented, scholar proposed two research objectives to understand the measures that companies have taken on implementing sustainability and how farther are their implementation of different sustainable practices. This study involved five automobile companies with operations in different cities of India. After systematic investigation of current literature in sustainable supply chain management, scholar noticed that there is a gap in research since there are significantly fewer studies on the drivers and barriers for the implementation of the sustainable supply chain. To achieve the objectives, the scholar selected qualitative research approach. By using a qualitative research technique, the scholar focused on getting complete information related to the sense of different firms’ employees, such as purchasing manager or head engineer. With the help of semi-structured interviews, scholar obtained a thorough understanding of the drivers and barriers that firms face when an attempt to implement sustainable practices. The results of the study disclosed that there are various motivators and barriers to sustainable supply chain implementation. Stakeholders such as customers and government were referred to by participants as driving forces for the association of sustainable practices in the automobile firms. Government policies and regulations are a powerful driver for enhancing sustainable practices for firms. However, the lack of policies may diminish the pace of sustainability. To be competitive in the global market, sustainable relations with all kinds of internal and external stakeholders is essential when implementing sustainability in the automotive supply chain.Item Sustainable Agriculture in Tamil Nadu.(Griffith College, 2020) Selvam, Padma DivyaSabareeswariAgriculture is the principle source of sustainable livelihood for more than 40 percent of the population in Tamil Nadu. The crops provide wage goods for the non-agricultural sector as well as raw materials for the industrial sector. The research study attempts to bring together the different issues in the supply chain management of the crops and the way sustainability is maintained for the farmers in Tamil Nadu. The initial part of the study focuses on the introductory chapter by setting a background analysis for promoting sustainable agricultural development in Tamil Nadu. With the establishment of the research aims and objectives, the significance of the study is being specified. Further, the literature review section of the study identifies the facts about smart farming and various challenges the farmers face in agricultural farming in Tamil Nadu. By evaluating the organic farming and the role of supply chain management in crops in Tamil Nadu, the sustainability of the sector is determined. The research methodology chapter of the study demonstrates the pattern in which the research is being carried out by the researcher. The researcher has applied the application of both the primary and secondary data collection technique and the data analysis is conducted in the form of interview responses that have been obtained from a selected sample size for the research study. The information obtained through the interview questionnaires has helped in developing a discussion on the sustainable agricultural practices in Tamil Nadu. The final chapter of the study that is the conclusion and recommendation part deals with the future scope of the study by evaluating the limitations for this research work.Item Interrogating the Effectiveness of Negotiation as a Tool to Achieving Procurement Objectives: A Study of the Federal Airport Authority of Nigeria (FAAN).(2020) Okohue, PamelaNegotiation means conferring with another to agree on issues. In Procurement, Negotiation refers to the process of reaching an agreement between the buyer and seller which involves a binding contract. It can be seen as the act of discussion or engagement with another person to reach a compromise over a given issue. Negotiation in procurement helps the buyer and sellers of goods and service to arrive at a compromise through which a binding agreement is established. When negotiation strategies are properly implemented in a Public Entity, it provides the best way to value goods and services while working with the consent of the public to create a cost-friendly government. This Study interrogated the role of Negotiation in Public Procurement with a focus on Federal Airport Authority of Nigeria (FAAN), with the Objective to; examine the variables that influenced negotiating procedures and the performance of effective procurement, investigate the degree of applicability of negotiation in the public procurement procedure, and determine the key negotiation requirement for procurement function in a public enterprise. The study is guided by pragmatic philosophical orientation; it adopted the mix survey method in data collection and analysis, thus, qualitative and quantitative data were collected through structured and semi-structure interview. The study found that, the Procurement policy of FAAN is a major guide to negotiation, and political consideration is a determinant of negotiation, there is a significant relationship between Negotiation and Procurement, that emotion does not determine Effective Negotiation rather discipline, iron guts, good knowledge of the product and Procurement policy of the Organization is a basic technique for effective negotiation. The following recommendations were made; the management of FAAN through the Ministry of transport should ensure that knowledge and antecedence of effective negotiation skill are major considerations in recruitment into the procurement department of FAAN. Negotiation process should precede all procurements in Public enterprise like FAAN. The government and policy makers should enact enabling laws that will make negotiation compulsory practice in procurement. There should be periodic training on negotiation for the staff of the procurement department. This will enable the staff to develop the skill, and iron guts required for effective negotiation which will lead to efficient procurement.Item How Can Supply Chain Management Create Competitive Advantage in Hospitality Start-ups in India.(Griffith College, 2020) Kolapalli, Raja MaheshThe purpose of the research is to understand how the concept of Supply chain management(SCM) and concept of competitive advantage have evolved all these years. The research also examines the role of SCM in achieving competitive advantage in the Indian hospitality industry. A non-probability convenience sampling method is used to collect primary data through three telephonic interviews. A total of three executives working in the Indian hospitality start-ups have participated in the research. A mono qualitative research method is adopted for this research. The concept of SCM has expanded as it is not just management philosophy now. It is considered as a strategic concept . Likewise the concept of competitive advantage is not just related to cost leadership, differentiation in service or product and market focus (segmentation of market or customers). There are various competencies that can help companies attain competitive advantage. The research adds to the literature of SCM and competitive advantage. The research also highlights that any competency can help companies attain competitive advantage but only an effective SCM can help companies achieve competitive advantage.Item Study on the Relationship between Emotional Intelligence and Job Performance in Procurement Professionals.(Griffith College, 2020) Moya Carreño, Maria EugeniaIn this study, it was shown a profile with the key emotional intelligence (EI) skills that relate to job performance in procurement professionals with the purpose of contributing to the improvement of job performance, the development of future procurement professionals and more accurate recruitment processes. The main skills identified were communication, empathy, negotiation, social skills, and interpersonal skills. The main factors that influence job performance identified in the research were: relationship with suppliers, work overload and stress, work environment, profession, communication, recruitment process, financial issues and mood. The research also revealed a relationship between emotional intelligence and job performance in procurement professionals, demonstrated by the extent of the impact of identifying emotions, using emotions, understanding emotions and managing emotions in job performance, adding to the findings of earlier studies. The role of emotional intelligence in the procurement sector was defined as fundamental to perform daily activities successfully and as one of the fundamental aptitudes procurement professionals need. It was also established that emotional intelligence skills are an asset for procurement professionals, describing it as the second most important tool for performance after technical skills and highlighting the importance of trainning professionals in EI skills. The sample consisted of 6 procurement professionals from a construction company in Chile and the collection of data was done through in-depth interviews conducted by video-call using a hybrid type access to sources. The methodology approach to the research was done through an interpretive paradigm and a qualitative and inductive approach with the nature of an explanatory study and a cross-sectional time horizon.Item Impact on Cloud Based Application in Transformation Supply Chain Management: A Case Analysis on Cloud Supply Chain Software.(Griffith College, 2020) Kethu, Mahendra Kumar ReddyThe research mainly aims to study the Impact of cloud-based application in transforming supply chain management (SCM). It has become the interesting aspect among all the organisations, especially in the retail sector. With internet and technology accessibility on the rise, companies across the globe have adopted cloud-based software for understanding the influence of disruptions in the activities of supply chain. The adoption of cloud computing within the premises of supply chain is included the advanced features in the business activities like error-free tracking and managing the inventory. Through this, the companies reduce the overall costs of business and increasing the business turnover. The research design for doing this research incorporated with the qualitative research where the primary data is collected in effective manner. Further, Six executives were selected to conduct the interview process in effective manner. The semi-structured interview is used to acquire the complete insight into this topic, as they came from different firms. As concerning the outcomes, the findings indicate that cloud computing is considered as the vital aspect in supply chain management, and the executives agreed that cloud-based application is the best-suited tool for their companies. It is recommended that the organisations have employed the essential steps to mitigate the issue regarding data security in cloud computing.Item An Operational Framework Using Information Systems to Mitigate Risks and Improve Decision Making in the Manufacturing Industry.(Griffith College, 2020) Esparza Valerio, Pamela BrigitteIn this study, an Operational Framework for the Manufacturing Industry was shown, which condensates key information and allows supply chain professionals to have a broader perspective on all the elements that compose Supply Chain Operations, as well as the risks within those operations, and a generic Decision-Making approach which can be applied to any of the Drivers of Supply Chain defined in this research study. This research also found that IS contributes to Supply Chain Operations by enabling the processes to flow in harmony and it was pointed out that they are significant in order to improve communication in an organisation, as well as to be able to identify possible disruptions in the Supply Chain Processes to eventually support supply chain professionals making decisions to mitigate potential risks. It has also been shown that the possibilities of risks in supply chain processes are very broad and are connected to various areas of the company. The research methodology for this study was of a qualitative nature. The data was collected using semi-structured interviews. Thus, a technique of data display and analysis was implemented to interpret the study's primary outcome. The main objectives for this research were to develop a clear understanding of how IS can aid in better decision making to support manufacturing companies improving Supply Chain Operations flow; to Identify the drivers in the Supply Chain that support Supply Chain professionals to make decisions; to provide a clear visual relationship between the drivers of supply chain, taking into account the supply chain processes for risk prevention and decision making; and to eventually develop a framework that can support risk mitigation and decision making in the Supply Chain Processes.