The Impact Of Work-Life Balance On Employee Productivity: Case Study Of Access Bank, Nigeria

Abstract

Work-Life Balance (WLB) is the ability of an employee to achieve both work and life responsibilities without one suffering at the expense of another. WLB is essential to employees as it eases stress, pressures and workload, further giving them the right state of mind, which enhances productivity. This study sought to investigate the impact of WLB on employee productivity in Access bank, Nigeria. The core objectives of the research were to discover the reasons for stress and pressures amongst employees, identify specific WLB polices and discover challenges of WLB. The study adopted the qualitative research which collected interviews from six employees at Access Bank Nigeria. The research discovered that the reasons for stress and pressures include workloads, job descriptions, long hours of work and the physical environment. The study also discovers that WLB policies put in the bank are Flexitime, job sharing and work leaves. In a rare discovery, the study finds out that WLB limits performance of employees, as employees who frequently took WLB policies did not get many tasks done, hence they underperformed when compared to staff who did not frequently use WLB policies. The research thus recommends that the use of WLB policies should be minimised by staff, rather than constantly use WLB policies to achieve family roles, they should create a balance between work and life roles this will enhance productivity and performance