MBA in International Business Management
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Browsing MBA in International Business Management by Author "Ryan, Dr. Garrett"
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Item An Investigation Into Claims of Employment Discrimination Between Black Immigrants & Native Workers In The Irish Labour Market: An Empirical Analysis(Griffith College, 2021) Taiwo Christianah OgunjemilusiBlack immigrants in Ireland have been demonstrated to have more difficulties in the labor market and have higher unemployment rates than native workers. The labor market outcomes for various classes of non-Irish nationals varies significantly. The title of this thesis is an investigation into the claims of employment discrimination between black immigrants and native workers in the Irish labour market. In particular, the focus is on White Irish, Black Irish, Black Immigrants and Hiring Managers. The study was guided by two objectives. First, the research investigates the level of employment discrimination among black immigrants and native workers. Second, the research examines the factors associated with employment discrimination among black immigrants and native workers: Credentials, Occupational sector, Recruitment Selection and Nationality. This study takes the form of a qualitative research approach. The semi-structured interview was used as the primary data gathering instrument. The interviews were conducted with 11 participants which comprised of three White Irish, three Black Irish, three Black immigrants and two Hiring Manager. The research investigated their educational and professional backgrounds, present employment, qualification recognition, and job satisfaction. Data was analysed using the Nvivo and constant comparative method and the themes were based on the research objectives. This study extends the current knowledge base by revealing that Black immigrants experience a higher level of employment discrimination when compared with the white Irish native colleagues. Despite being Irish citizens, black Irish employees experienced similar levels of employment discrimination to their black immigrant colleagues. The study also found that Black employees are disproportionately not employed in roles corresponding to their qualifications and suffer occupational disadvantaged as they are less likely to hold top positions. The study concludes that the recruitment experience is largely positive for native workers, while black immigrants have a predominantly negative outlook. The study recommends that the government should ensure effective enforcement of discrimination legislation. All employers should adopt guidelines to ensure that their hiring processes are not discriminatory. In addition, there should be an awareness of the recognition of the foreign qualifications.Item The Effect of International Business Strategies on Organizational Performance in the Developing Country Telecommunication Industry - A Case of MTN Nigeria Plc.(Griffith College, 2021) Josephine Ojonugwa AbutuSeveral organizations across the globe have entered into new geographical locations or other countries to establish and carry out their business operations. Emerging economies have been a location of interest for many multinational companies and locations such as Nigeria have hosted different international organizations in various sectors of her economy in the last couple of decades. The choice of targeting developing countries such as Nigeria as a preferred location for business operations of international companies might not be unconnected with the availability of abundant human and natural resources in the most populous country in Africa. Hence, it is crucial for firms penetrating Nigeria’s business environment to adopt and implement suitable international business strategies that would ensure that their overall organizational goals are accomplished. To this end, this study examined the effect of international business strategies on the performance of Telecommunications companies in Nigeria. The study adopted a quantitative research technique and used a cross-sectional design that involves the senior staff of MTN Nigeria Plc. and their customers are knowledgeable about their products/services. Data were obtained from a sample size of 150 respondents located in Lagos, Port Harcourt, Abuja, and Ibadan. The research instrument for data collection was a structured questionnaire using Google form and data was processed with the help of Statistical Package for Social Sciences (SPSS) version 20.0 software. The reliability of the research instrument was confirmed through Cronbach Alpha with a 0.822 reliability result which is above the 0.7 benchmarks as prescribed by Sharma (2016). Descriptive statistics were used for data analysis, answering of research questions, and hypotheses were tested using Spearman’s rank correlation. The empirical findings corroborate the significance of international business strategies and their impact on organizational performance in the Nigerian telecommunication industry. Specifically, the results reveal that differentiation strategy has a significant and positive influence on customers’ loyalty that represents organizational performance. Furthermore, the study confirms that cost leadership strategy has a strong significant influence on customers’ retention that represents organizational performance and lastly, the research result shows that market focus strategy has a positive significant influence on customer satisfaction which is a good measurement of organizational performance in the Nigerian telecommunication industry. Therefore, the study recommends that managers and decision in the telecommunication industry makers continue to provide affordable quality products and services that would meet their customer’s requirements to ensure their satisfaction and increase their loyalty. In addition, it is also recommended that the Nigerian government should provide a good conducive business environment, most especially necessary infrastructure which will support investors operations enable them to perform optimally to achieve their corporate objectives.