An exploration of the impacts of digitalisation in the procurement sector

Fernandes Pinho, Cinthia (2019) An exploration of the impacts of digitalisation in the procurement sector. Masters thesis, Griffith College.

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This dissertation provides an overview of the leading digital technologies that will revolutionise procurement. The aim of this exploratory study was to investigate if procurement organisations and professionals are taking strategic actions to equip themselves with the changing business environment that digitalisation will bring to the procurement sector. An interpretivist approach has been taken for the purpose of understanding the different perspectives that research participants shared for the data collection. Therefore, a survey in the form of a semi-structured questionnaire has been conducted with seventy-three procurement professionals from a wide range of industries. The questionnaire was conducted through online platforms, which facilitated the process of approaching experts in the industry. Through primary data collected, it was found that companies and procurement professionals are aware of the impact of digitalisation in the procurement sector. However, most of the organisations presented in this study do not have a well-designed strategy that includes digital technology in their procurement processes. However, as leading companies have already adopted digital tools to transform the way their procurement operations, the lack of initiative from smaller players towards utilizing digital technology leads to missing opportunity in cost savings and competitiveness. Hence, this study aims to give an overview of the main digital technologies that will revolutionise procurement.

Item Type: Thesis (Masters)
Uncontrolled Keywords: Procurement and Digital technologies
Subjects: H Social Sciences > HF Commerce
Divisions: Graduate Business School > Master of Science in International Procurement and Supply Management
Depositing User: Ms Dimphne Ni Bhraonain
Date Deposited: 03 Feb 2020 14:55
Last Modified: 03 Feb 2020 14:55

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