?url_ver=Z39.88-2004&rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Adissertation&rft.aufirst=Omotayo&rft.au=Temitope+Babatunde%2C+Omotayo&rft.aulast=Temitope+Babatunde&rft.inst=Griffith+College&rft.title=Analysis+of+Customer+Satisfaction+and+Drug+Product+Quality+in+exploring+Pharmaceutical+Manufacturing+Operational+Excellence+in+Lagos+state%2C+Nigeria.&rft.degree=Masters&rft.date=2020