?url_ver=Z39.88-2004&rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Adissertation&rft.aufirst=Juliane&rft.au=Klar%2C+Juliane&rft.aulast=Klar&rft.date=5+September+2020&rft.title=How+can+German+Fashion+Retailers+Improve+their+Consumer+Service+to+Meet+the+Ever+More+Demanding+Consumer%60s+Expectations+in+the+Digital+age%3F&rft.inst=Griffith+College&rft.degree=Masters