eprintid: 394 rev_number: 16 eprint_status: archive userid: 64 dir: disk0/00/00/03/94 datestamp: 2021-04-26 13:15:45 lastmod: 2021-05-28 12:06:05 status_changed: 2021-04-26 13:15:45 type: thesis metadata_visibility: show creators_name: Doga Zeynep, Germen corp_creators: Vlasios Sarantinos title: Creating an Optimal Structure of Working Times and Workplace Environment to Maximize the Performance Level of Software Developers in Turkey. ispublished: submitted subjects: H1 subjects: HM subjects: T1 divisions: MscIBM full_text_status: public keywords: Workplace Environment, Performance Level, Software Developers, Turkey. abstract: In this dissertation, the main aim was creating an optimal physical office environment and working time patterns to maximize the performance levels of the software developers in Turkey. The main elements of the physical office environment were identified and handled as office structure, ergonomics of the computer workstation and dominant color of the office. The working hour patterns were identified and handles as flexibility of the working hours, duration of working hours and working at weekend and nighttime. This research had the Post-positivistic paradigm as philosophical background. To reach a conclusion and overall understanding of the mentioned concepts, a detailed literature research was made and critically analyzed and research survey was conducted with the software developers in Turkey. The survey conducted had both qualitative and quantitative features. As a result of the survey, regarding optimal physical office structure to maximize the performance level of the software developers in Turkey, it was found that an office with open office area, private personal rooms and private team rooms is the performance maximizing office structure. Additionally, a conclusion drawn as a computer workstation with ergonomic chair, desk, tools for keyboard and mouse usage and multiple monitors or a monitor with large screen and high resolution maximizes the performance level of the participants. It was found that dominant color of the office environment has not a significant effect on the participants, however, for the participants who are affected by the dominant color, the office should be white or nude colors to maximize the performance of the software developers in Turkey. With respect to performance maximizing working time patterns of the software developers in Turkey, it is found that flexibility of working hours with weekly duration of 30-40 hours is the most performance maximizing pattern. Additionally, it is concluded that working at weekend to complete the flexible working hours is a performance decreasing factor. However, this research concluded that opportunity of using nighttime to complete flexible working hours is performance maximizing element for the software developers in Turkey. date: 2020-08-27 date_type: submitted institution: Griffith College department: Graduate Business School: MSc in International Business Management thesis_type: masters referencetext: REFERENCES: • AFONSO, P., FONSECA, M., & PIRES, J.F., 2017. Impact of working hours on sleep and mental health. Occupational Medicine. 67(5), pp. 377–382. • ALTINDAĞ, E. & SILLER, F., 2014. Effects of Flexible Working Method on Employee Performance: An Empirical Study in Turkey. Business and Economics Journal. 5. • ALTINDAG, E.A. & SILLER, F., 2014. Effects of Flexible Working Method on Employee Performance: An Empirical Study in Turkey. Business and Economics Journal. 5(3). • AUGUSTIN, S., 2015. The Surprising Effect of Color on Your Mind and Mood. . Psychology Today. (Accessed: 25 June 2020) Available at: https://www.psychologytoday.com/blog/people-places-and-things/201504/the�surprising-effect-color-your-mind-and-mood. • AUGUSTIN, S., 2020. Pick a Green, Almost Any Green. Psychology Today. (Accessed: 8 August 2020) Available at: https://www.psychologytoday.com/blog/people-places-and-things/202005/pick�green-almost-any-green. • BACEVICE, P., BUROW, L., & TRIEBNER, M., 2016. 7 Factors of Great Office Design. Harvard Business Review. • BAHAMMAM, A.S., ALMESTEHI, W., ALBATLI, A., & ALSHAYA, S., 2011. Distribution of chronotypes in a large sample of young adult Saudis. Annals of Saudi Medicine. 31(2), pp. 183–186. • BARCHARD, K.A. & WILLIAMS, J., 2008. Practical advice for conducting ethical online experiments and questionnaires for United States psychologists. Behavior Research Methods. 40(4), pp. 1111–1128. • BATH, 2020. Flexi-time and how to use it. . University of Bath. (Accessed: 7 August 2020) Available at: https://www.bath.ac.uk/guides/flexi-time-and-how-to-use-it/. • BAUER, S. & MAYLANDER, A., 1919. The Road to the Eight-Hour Day. Monthly Labor Review. 9(2), pp. 41–65.56 • BEECHAM, S., A, N.B., A, T.H., B, H.R., & B, H.S., 2007. Motivation in Software Engineering: A systematic literature review. • Benefits of a Shorter Work Week. , 2018. Ohio University. (Accessed: 15 July 2020) Available at: https://onlinemasters.ohio.edu/blog/benefits-of-a-shorter-work-week/. • BERNSTEIN, E.S. & TURBAN, S., 2018. The impact of the ‘open’ workspace on human collaboration. Philosophical Transactions of the Royal Society B: Biological Sciences. 373(1753), p. 20170239. • BLOOMER, E., n.d. The impact of physical environments on employee wellbeing, p. 23. • BOEHM, B.W., PENEDO, M.H., STUCKLE, E.D., WILLIAMS, R.D., PYSTER, A.B., and SOUND, D., 1984. A Software Development Environment for Improving Productivity. Computer), pp. 30–44. • BOLINO, M.C., KELEMEN, T.K., and MATTHEWS, S.H., 2020. Rethinking Work Schedules? Consider These 4 Questions. Harvard Business Review. • BRONWYN, B., PATRICK, D., and DEVINE KAREN, 1994. Writing@CSU. . Available at: https://writing.colostate.edu. • BRYSON, A. & FORTH, J., 2007. Productivity and Days of the Week. Royal Society for the encouragement of Arts, p. 32. • BUREAU OF LABOR STATISTICS, 2015. Percent of population who worked on weekdays and weekend days. • CALIFORNIA STATE UNIVERSITY, 2020. PPA 696 RESEARCH METHODS. . California State University Web Page. Available at: https://web.csulb.edu/~msaintg/ppa696/696codes.htm. • CANDIDO, C., CHAKRABORTY, P., & TJONDRONEGORO, D., 2019. The Rise of Office Design in High-Performance, Open-Plan Environments. Buildings. 9(4), p. 100. • CARMICHAEL, S.G., 2013. Research: Cubicles Are the Absolute Worst. Harvard Business Review. • CHATTU, V.K., MANZAR, MD.D., KUMARY, S., BURMAN, D., SPENCE, D.W., & PANDI-PERUMAL, S.R., 2018. The Global Problem of Insufficient Sleep and Its Serious Public Health Implications. Healthcare, 7(1).57 • CHELLAPPA, S.L., MORRIS, C.J., & SCHEER, F.A.J.L., 2019. Effects of circadian misalignment on cognition in chronic shift workers. Scientific Reports. 9(1), p. 699. • CIPD, 2019. Flexible Working in the UK. London. • CLAES, M., MÄNTYLÄ, M., KUUTILA, M., & ADAMS, B., 2018. Do Programmers Work at Night or During the Weekend? Proceedings of the 40th International Conference on Software Engineering), pp. 705–715. • CLAYTON, S.D., 2012. The Oxford Handbook of Environmental and Conservation Psychology. OUP USA. • CONE, E. & GREGORY, A., 2006. When the walls come down How smart companies are rewriting the rules of the open workplace. New York. • DEGW, THE CENTRE FOR BUILDING, PERFORMANCE AND DIAGNOSTICS AT CARNEGIE MELLON UNIVERSITY AND, and DEGW DEGW, 2005. The impact of office design on business performance. Commission for Architecture & the Built Environment and the British Council for Offices, p. 81. • DOLTON, P., 2017. Working hours: Past, present, and future. University of Sussex and NIESR, UK, and IZA, Germany. • DZULKIFLI, M.A. & MUSTAFAR, M.F., 2013. The Influence of Colour on Memory Performance: A Review. The Malaysian Journal of Medical Sciences: MJMS. 20(2), pp. 3–9. • EDITORS, H. COM, 2009. Ford factory workers get 40-hour week. . HISTORY. (Accessed: 7 August 2020) Available at: https://www.history.com/this-day-in�history/ford-factory-workers-get-40-hour-week. • ELLIOT, A.J., MAIER, M.A., MOLLER, A.C., FRIEDMAN, R., & MEINHARDT, J., 2007. Color and psychological functioning: The effect of red on performance attainment. Journal of Experimental Psychology: General. 136(1), pp. 154–168. • EMSLIE, C. & HUNT, K., 2009. ‘Live to Work’ or ‘Work to Live’? A Qualitative Study of Gender and Work–life Balance among Men and Women in Mid-life. Gender, Work & Organization. 16(1), pp. 151–172. • Ergonomic guide to computer based workstations, 2012, p. 19. • FACER-CHILDS, E.R., CAMPOS, B.M., MIDDLETON, B., SKENE, D.J., & BAGSHAW, A.P., 2019. Circadian phenotype impacts the brain’s resting-state 58 functional connectivity, attentional performance, and sleepiness. Sleep. 42(5), p. zsz033. • FAGERHOLM, F., IKONEN, M., KETTUNEN, P., MÜNCH, J., ROTO, V., & ABRAHAMSSON, P., 2015. Performance Alignment Work: How software developers experience the continuous adaptation of team performance in Lean and Agile environments. Information and Software Technology. 64, pp. 132–147. • Figure 2. Economic costs of insufficient sleep across five OECD..., n.d. • FINCHAM, J.E., 2008. Response Rates and Responsiveness for Surveys, Standards, and the Journal. American Journal of Pharmaceutical Education. 72(2). • GABRIEL, J. & ASAWO, S., 2017. Physical workplace environment and employee engagement: A theoretical exploration by Madu, N. G., Asawo, S. P. and Gabriel, J.M.O. International Journal of Arts and Humanity. 1, pp. 867–884. • GINO, F. & STAATS, B., 2015. It’s the Weekend! Why Are You Working? Harvard Business Review. • GLAVESKI, S., 2018. The Case for the 6-Hour Workday. Harvard Business Review. • GOLDEN, L., 2012. The Effects of Working Time on Productivity and Firm Performance, Research Synthesis Paper by Lonnie Golden: SSRN. Pennsylvania State University - Abington College; Economic Policy Institute; Project for Middle Class Renewa, p. 43. • GOLDEN, L., LAMBERT, S., HENLY, J., & WIENS-TUERS, B., 2010. Working Time in the Employment Relationship: Perceived Control and Work-Life Balance. Research Handbook on the Future of Work and Employment Relations. • GOSWAMI, R., 2012. Shift work and its effects on social and personal life of shift workers. International Journal of Research in Management, Economics and Commerce. 2. • GOUDSWAARD, A., DHONDT, S., VERGEER, R., OEIJ, P., DE LEEDE, J., VAN ADRICHEM, K., CSIZMADIA, P., MAKO, C., ILLESY, M., & TOTH, A., 2012. Organisation of working time: Implications for productivity and working conditions - Overview Report. European Foundation for the Improvement of Living and Working Condiditons, p. 72.59 • HAAR, J., 2018. Final Perpetual Guardian report_Professor Jarrod Haar_July 2018, p. 12. • HANSIKA, W.A.M. & AMARATHUNGA, P.A.B.H., 2016. Impact of Office Design on Employees’ Productivity; A Case Study of Banking Organizations of North Western Province in Sri Lanka. SSRN Electronic Journal. • HARRINGTON, J.M., 2001. Health effects of shift work and extended hours of work. Occupational and Environmental Medicine. 58(1), pp. 68–72. • HAYES, R., KYER, B., & WEBER, E., 2015. The Case Study Cookbook. • HAYNES, B., SUCKLEY, L., & NUNNINGTON, N., 2017. Workplace productivity and office type: An evaluation of office occupier differences based on age and gender. Journal of Corporate Real Estate. 19(2), pp. 111–138. • HOSKINS, D., 2014. Employees Perform Better When They Can Control Their Space. Harvard Business Review. • ILO, 2019. Guide to developing balanced working time arrangements. Geneva, Switzerland: International Labour Organization. • IOFRIDA, N., DE LUCA, A.I., STRANO, A., & GULISANO, G., 2014. Social Life Cycle Assessment in a constructivist realism perspective: a methodological proposal. ResearchGate. Presented at Macombe C. and Loeillet D. (eds). Social LCA in progress. Pre-Proceedings of the 4th International Seminar in Social LCA, Montpellier, France. • İŞ KANUNUNA İLİŞKİN ÇALIŞMA SÜRELERİ YÖNETMELİĞİ, 2004, 2004-6-4. • JENSEN, R.W., DUPAIX, L., & WOOLSEY, M., 2008. Software Development Cost Estimating Handbook. Naval Center for Cost Analysis Air Force Cost Analysis Agency. 1. • JOHNSON, B., ZIMMERMANN, T., & BIRD, C., 2019. The Effect of Work Environments on Productivity and Satisfaction of Software Engineers. IEEE Transactions on Software Engineering), pp. 1–1. • KAMARULZAMAN, N., SALEH, A.A., HASHIM, S.Z., HASHIM, H., & ABDUL�GHANI, A.A., 2011. An Overview of the Influence of Physical Office Environments Towards Employee. Procedia Engineering, 20), pp. 262–268.60 • KAZEMI, R., HAIDARIMOGHADAM, R., MOTAMEDZADEH, M., GOLMOHAMADI, R., SOLTANIAN, A., & ZOGHIPAYDAR, M.R., 2006. Effects of Shift Work on Cognitive Performance, Sleep Quality, and Sleepiness among Petrochemical Control Room Operators. Journal of Circadian Rhythms. 14. • KAZEMI, R., MOTAMEDZADE, M., GOLMOHAMMADI, R., MOKARAMI, H., HEMMATJO, R., & HEIDARIMOGHADAM, R., 2018. Field Study of Effects of Night Shifts on Cognitive Performance, Salivary Melatonin, and Sleep. Safety and Health at Work. 9(2), pp. 203–209. • KELLEY, K., CLARK, B., BROWN, V., & SITZIA, J., 2003. Good practice in the conduct and reporting of survey research. International Journal for Quality in Health Care. 15(3), pp. 261–266. • KEOGAN, J., 2020. Research Philosophy & Purpose. • KHAN, R., SURTI, A., REHMAN, R., and ALI, U., 2012. Knowledge and practices of ergonomics in computer users. J Pak Med Assoc. 62(3), p. 5. • KIM, J. & DE DEAR, R., 2013. Workspace satisfaction: The privacy-communication trade-off in open-plan offices. Journal of Environmental Psychology. 36, pp. 18–26. • KINGSLEY, A., 2012. THE IMPACT OF OFFICE ERGONOMICS ON EMPLOYEE PERFORMANCE; A CASE STUDY OF THE GHANA NATIONAL PETROLEUM CORPORATION (GNPC), p. 76. • KWALLEK, N., LEWIS, C.M., & ROBBINS, A.S., 1988. Effects of Office Interior Color on Workers’ Mood and Productivity. Perceptual and Motor Skills. 6(1), pp. 123–128. • LEBLEBICI, D., 2012. IMPACT OF WORKPLACE QUALITY ON EMPLOYEE’S PRODUCTIVITY: CASE STUDY OF A BANK IN TURKEY. Journal of Business, p. 12. • LORING MOSS, R. & CURTIS, T.D., 1985. The economics of flextime. Journal of Behavioral Economics. 14(2), pp. 95–114. • LYONS, M., LAVELLE, K., & SMITH, D., 2017a. U.S. EDITION GEN Z RISING. • LYONS, M., LAVELLE, K., & SMITH, D., 2017b. FRANCE EDITION GEN Z RISING. • LYONS, M., LAVELLE, K., & SMITH, D., 2017c. 2017 EDITION GEN Z RISING.61 • MARBERRY, S.O. & ZAGON, L., 1995. The Power of Color: Creating Healthy Interior Spaces. John Wiley & Sons. • MARUTHAPPAPANDIAN, J., CHELLAIYAN, V., ALI, F.L., & AVINASH, D., 2019. Healthy workplace with ergonomics among software engineers: a review. International Journal Of Community Medicine And Public Health. 6, p. 4605. • MEDNICK, S.C., NAKAYAMA, K., CANTERO, J.L., ATIENZA, M., LEVIN, A.A., PATHAK, N., & STICKGOLD, R., 2002. The restorative effect of naps on perceptual deterioration. Nature Neuroscience. 5(7), pp. 677–681. • MEYER, A., BARR, E.T., BIRD, C., & ZIMMERMANN, T., 2019. Today was a Good Day: The Daily Life of Software Developers. IEEE Transactions on Software Engineering), pp. 1–1. • MICHAELIDOU, N. & DIBB, S., 2006. Using email questionnaires for research: Good practice in tackling non-response. Journal of Targeting, Measurement and Analysis for Marketing. 14, pp. 289–296. • MILLS, P.R., TOMKINS, S.C., & SCHLANGEN, L.J., 2007. The effect of high correlated colour temperature office lighting on employee wellbeing and work performance. Journal of Circadian Rhythms. 5, p. 2. • MURPHY, G.C., KERSTEN, M., ELVES, R., & BRYAN, N., 2019. Enabling Productive Software Development by Improving Information Flow. In: C. Sadowski and T. Zimmermann, eds. Rethinking Productivity in Software Engineering), pp. 281–292. • MURPHY-HILL, E., JASPAN, C., SADOWSKI, C., SHEPHERD, D.C., PHILLIPS, M., WINTER, C., DOLAN, A.K., SMITH, E.K., & JORDE, M.A., 2019. What Predicts Software Developers’ Productivity? Transactions on Software Engineering. • NZWRI, 2018. It’s official: Four-day week becomes permanent at Kiwi company Perpetual Guardian - New Zealand Work Research Institute. (Accessed: 7 August 2020) Available at: https://workresearch.aut.ac.nz/media-and-events/media�mentions/its-official-four-day-week-becomes-permanent-at-kiwi-company�perpetual-guardian. • OKSAY, Y., 2018. Yazılım Sektörü 50 Milyar $’a Koşuyor – TBD Türkiye Bilişim Derneği. . Türkiye Bilişim Derneği/Turkish Informatics Association. (Accessed: 15 62 July 2020) Available at: https://www.tbd.org.tr/yazilim-sektoru-50-milyar-a�kosuyor/. • OWEN, J.D., 1977. Flexitime: Some Problems and Solutions. Industrial and Labor Relations Review. 30(2), pp. 152–160. • ÖZTÜRK, E., 2010. THE EFFECTS OF COLOR SCHEME ON THE APPRAISAL OF AN OFFICE ENVIRONMENT AND TASK PERFORMANCE, p. 145. • PENCAVEL, J., 2015. The Productivity of Working Hours. The Economic Journal. 125(589), pp. 2052–2076. • PRICE, M., 2011. The risks of night work. American Psychological Association. 42(1), p. 38. • RAVINDRAN, D., 2019. Ergonomic Impact on Employees’ Work Performance. 6, pp. 237–242. • ROELOFSEN, C., 2002. The impact of office environments on employee performance: The design of the workplace as a strategy for productivity enhancement. Journal of Facilities Management. 1, pp. 247–264. • ROSENBERG, J., MAXIMOV, I.I., RESKE, M., GRINBERG, F., & SHAH, N.J., 2014. “Early to bed, early to rise”: Diffusion tensor imaging identifies chronotype�specificity. NeuroImage. 84, pp. 428–434. • SARODE, D.A.P. & SHIRSATH, M., 2012. The Factors Affecting Employee Work Environment & It’s Relation with Employee Productivity. 3(11), p. 3. • SATO, K., KURODA, S., & OWAN, H., 2020. Mental health effects of long work hours, night and weekend work, and short rest periods. Social Science & Medicine.246, p. 112774. • SEDDIGH, A., STENFORS, C., BERNTSSON, E., BÅÅTH, R., SIKSTRÖM, S., & WESTERLUND, H., 2015. The association between office design and performance on demanding cognitive tasks. Journal of Environmental Psychology. 42, pp. 172–181. • SEPPÄNEN, O., FISK, W., & LEI-GOMEZ, Q., 2006. Effect of temperature on task performance in office environment. Presented at 5th International Conference on Cold Climate Heating, Ventilating and Air Conditioning, 3Lawrence Berkeley National Laboratory, USA.63 • SETIA, M.S., 2016. Methodology Series Module 3: Cross-sectional Studies. Indian Journal of Dermatology. 61(3), pp. 261–264. • SHEEHAN, K.B., 2001. E-mail Survey Response Rates: a Review. Journal of Computer-Mediated Communication.6(2). • SHIELDS, M., 2002. Shift work and health. Health Statistics Division at Statistics Canada,.13(4), pp. 11–33. • SHIKDAR, A. & AL KINDI, M., 2007. Office Ergonomics: Deficiencies in Computer Workstation Design. International journal of occupational safety and ergonomics: JOSE. 13, pp. 215–23. • STOREY, M.-A., ZIMMERMANN, T., BIRD, C., CZERWONKA, J., MURPHY, B., & KALLIAMVAKOU, E., 2019. Towards a Theory of Software Developer Job Satisfaction and Perceived Productivity. IEEE Transactions on Software Engineering), pp. 1–1. • SUNDSTROM, E., BURT, R.E., & KAMP, D., 1980. Privacy at Work: Architectural Correlates of Job Satisfaction and Job Performance. Academy of Management Journal. 23(1), pp. 101–117. • The Costs of Insufficient Sleep, 2016. RAND Corporation. • UNC, 2020. Office Ergonomics. . The University of North Carolina. (Accessed: 7 August 2020) Available at: https://ehs.unc.edu/workplace-safety/ergonomics/office/. • WAGNER, S. & RUHE, M., 2018. A Systematic Review of Productivity Factors in Software Development. arXiv:1801.06475 (cs). • WIRTZ, A., NACHREINER, F., & ROLFES, K., 2011. Working on Sundays–Effects on Safety, Health, and Work-life Balance. Chronobiology International. 28(4), pp. 361–370. • WYON, D. & WARGOCKI, P., 2006. Room temperature effects on office work. Creating the Productive Workplace, pp. 181–192. • YAZIS, M. & ALI BASAH, M.Y., 2020. CORPORATE SOCIAL RESPONSIBILITY AND NATURAL ENVIRONMENTAL RISK MANAGEMENT IN THE CONTEXT OF THE BANKING SECTOR OF MALAYSIA citation: Doga Zeynep, Germen (2020) Creating an Optimal Structure of Working Times and Workplace Environment to Maximize the Performance Level of Software Developers in Turkey. Masters thesis, Griffith College. document_url: http://go.griffith.ie/394/1/Doga%20Zeynep%20Germen.pdf document_url: http://go.griffith.ie/394/2/Doga%20Zeynep%20Germen.txt