?url_ver=Z39.88-2004&rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Adissertation&rft.aufirst=Caroline&rft.aulast=McTeigue&rft.au=McTeigue%2C+Caroline&rft.inst=Griffith+College&rft.date=2019&rft.degree=Masters&rft.title=Finding+an+Effective+Approach+for+Delivering+IT+Skills+Training+to+Administrative+Staff+in+An+Irish+University